How we bridged a name and brand for a long-standing organization

Case Study

Engaging diverse communities and expanding reach through thoughtful naming and branding.

Overview

Who

Alongside Hope (formerly PWRDF)

What

  • Renaming
  • Illustration
  • Digital Marketing
  • Print Marketing
  • Website Development
  • Branding
  • Logos and Corporate Identities
  • Graphic Design
  • Website Planning
  • Website Design
  • Printing
  • Copywriting
  • Promotional Products
  • Video
  • Social Media
  • Trade Show Displays

Challenge

The main challenge in renaming The Primate’s World Relief and Development Fund (PWRDF) was navigating the deep-rooted connection stakeholders had with the original name. As a faith-based organization, immense sensitivity was required to balance the need for a more accessible and inclusive identity, one that resonated with Anglicans, Indigenous communities, and people of other faiths, while still retaining a strong Anglican identity within the new name and tagline. This complex process was further compounded by significant stakeholder resistance to change, the necessity for extensive legal and trademark checks for over 200 name options, and the critical importance of cultural awareness throughout the entire rebranding journey.

The organization was also looking to adopt a more modern name to resonate with a broader audience and something easier to pronounce.

Target

The renaming and rebranding initiative for The Primate’s World Relief and Development Fund targeted both its deeply connected existing supporters, donors, and dioceses, alongside new potential donors and individuals beyond the Anglican faith. The goal was to evolve the organization’s identity to be more broadly accessible and inclusive, appealing to Anglicans, Indigenous communities, and people of other faiths, while carefully preserving its strong Anglican roots. By fostering a universally welcoming brand, the project aimed to broaden its reach, enhance engagement across diverse demographics, and ensure the new identity resonated with a wider spectrum of individuals and organizations committed to global relief and development.

Solutions

Implementation

The implementation of the Alongside Hope renaming and rebranding project was meticulously coordinated, ensuring a smooth and sensitive execution across all areas, particularly given the multi-stakeholder environment. Throughout the project, Cyan Solutions maintained strong, continuous communication with Alongside Hope’s management, Renaming Committee, and staff to ensure alignment with their vision and goals at every step. The constant collaboration facilitated real-time feedback and iterative adjustments, which were crucial for navigating sensitivities and addressing stakeholder concerns effectively, culminating in the strategic announcement of the new name in late 2024 and its official launch in early 2025, following the completion of all legal proceedings.

New Name and Brand Identity: The rollout of the new name, “Alongside Hope,” and its accompanying tagline, “Anglicans and partners working for change in Canada and around the world,” followed a carefully developed execution calendar and communications plan. This strategic integration of the new name into the updated logo and the comprehensive application of the new Brand Guidelines across all internal and external communications ensured a cohesive and unified brand presence from day one.

Digital Presence: The digital transition was managed with precision. The new name launch video was strategically released to introduce the evolved brand identity to a broad audience. Concurrently, the website homepage was updated, and the move to the new domain, complete with essential redirects, was meticulously handled to ensure a seamless user experience. Social media templates and pre-approved communication messages were deployed to maintain a consistent and engaging digital voice throughout the announcement and beyond.

Print and Physical Collateral: The new brand identity was consistently applied across all print and physical materials. This included the design and production of impactful print advertisements and the updated “Under the Sun” newsletter-magazine template. Furthermore, a wide range of branded merchandise, from pins and pens to apparel and rollup banners, was produced and distributed, reinforcing the new identity in tangible forms across various touchpoints.

Merchandise and Gear Management: To streamline access to branded items, the dedicated GearUp store was launched. This online platform simplified internal and external ordering of merchandise and gear, ensuring that all stakeholders could easily access and utilize branded materials.

This phased and deeply collaborative implementation approach not only ensured the strategic introduction of each brand component but also successfully managed the inherent complexities of a large-scale renaming project involving diverse stakeholders. The meticulous execution fostered broad acceptance and laid the groundwork for the ongoing partnership between Cyan Solutions and Alongside Hope.

Results

Cyan Solutions’ comprehensive renaming and rebranding initiative for The Primate’s World Relief and Development Fund, now “Alongside Hope,” focused on evolving its identity to be more accessible and inclusive while carefully preserving its strong Anglican heritage. The project involved the strategic development of a new name and tagline, comprehensive brand guidelines, and a wide array of digital and print communication assets. We also designed and facilitated the production of branded merchandise and launched a dedicated GearUp store.

Our process was marked by extensive research, meticulous legal and trademark checks, and a deeply collaborative approach involving over 50 stakeholders. This ensured that sensitivities were navigated, resistance to change was addressed, and cultural awareness was maintained throughout. The phased rollout, from the initial announcement to the official launch, was carefully orchestrated to ensure seamless execution across all touchpoints. The result is a revitalized brand identity that fosters broader engagement, strengthens community connections, and positions Alongside Hope for continued growth and impact.

Ready to transform your organization’s identity and reach new audiences? Let’s connect and build your next success story.

  • Janice Biehn | Alongside Hope
  • Communications and Marketing Coordinator

Discover what Cyan can do for you

We want to get to know you better so we can understand what services are going to help you meet your goals.